Delivery & Returns
We aspire to send your order within 48 h of placing your purchase. Your sweet new addition to your collection is estimated to reach you within 5 business days of being shipped from our store. And please, do not forget to pick up your package! If you do, your order will sadly be returned to us and a fee of 499 SEK will be deducted from your refund.
In store pickup
You will receive an email with pickup instructions as soon as your order is ready. Our aim is to prepare and make orders ready within 6 hours (business hours). If you wish to have same day pickup, make sure to complete you order before 12pm. Orders, which has not been picked up within 14 days, will be cancelled and an administration fee of 90 SEK will be deducted from your refund.
It is absolutely okay to change your mind, if you do so within 14 days from the date you have received your order. Unfortunately, we will not be able accept any returns made after the initial 14 days have passed.
Please note that returns are not free of charge. We charge 99 SEK for the shipping label and an additional administration fee of 99 SEK. Hence, the total fee for returns is 198 SEK. Please make sure that you comply with our Return Policy found below.
How to return your product:
Go to our return portal to create and print your return slip and return label - click here
Returns of online purchases at Vallgatan 22
We accept returns of online orders at our physical store within 14 days from the date you have received your order. However, 99 SEK administration fee will be deducted from your refund.
For international orders we do not provide a return label. And a administration fee of 99 SEK will be deducted when refunding your order.
To learn more about our terms and conditions, please see the following policies.
Shipping Policy & Return Policy